Senior Master Data Analyst

Antioch, TN

Post Date: 04/06/2017 Job ID: 5448419 Industry: Database Engineer

The Senior Master Data Analyst II is responsible for supporting the creation of master data for the company s relevant systems to support the Procure to Pay function. The Senior Master Data Analyst serves as the direct point of contact for escalated facility issues in the data management process. He or she will be the main point of contact for integration processes, the submission of supplier requests, supplier database updates, contract data and SRM supplier catalogs. He or she serves as a mentor to the department staff.



Essential Duties and Responsibilities:
  • Follow company master data management processes, controls and policies
  • Assess data management process issues and elevate as needed
  • Support item/ vendor master maintenance, GL category maintenance, item agreements, template creation, and Requestor/Location/Par Location setup
  • Demonstrate an understanding of the data maintenance impacts upon clinical and business process operations
  • Work with Accounts Payable Team and Purchasing Team members to identify master data related improvement opportunities
  • Implement new supplier process for suppliers approved by Purchasing, monitor setup process, and validate that new suppliers are available in system
  • Assist category teams with maintaining SRM Approved Vendor Lists, highlighting preferred suppliers
  • Performs analysis to log, resolve, and respond to all facility requests via the center s case management system within the department standard; response is perceived as supportive
  • Develop process and technical expertise to provide facility support in the item and vendor file process
  • Ensure data accuracy, integrity, and update in the system while fostering a positive working environment with the appropriate organizational units
  • Maintain a high degree of communication, cooperation and coordination with assigned facilities and departments regarding item and vendor file maintenance and updates
  • Demonstrates a strong work ethic by searching for required information to complete assigned work
  • Effectively and professionally manages persistent calls and challenging customers, providing service recovery assistance wherever possible
  • Can determine where judgment needs to be made and routes to appropriate management personnel when necessary
  • Troubleshoots issues, serving as a resource for complex problems and helping to identify and resolve upcoming or potential issues


  • Implement and maintain approved punch out suppliers
  • Maintain a consistent taxonomy for new item and vendor master data
  • Contribute to requirements for supplier and standard operating procedure (SOP)
  • Execute monthly reports to identify duplicate suppliers or suppliers without proper industry codes



Qualities and Skillset:
  • Strong analytical thinking and problem solving skills (passion for data and accuracy)
  • Understands overall impacts of data changes and experience level to make the appropriate decisions
  • Contributes to a collaborative, productive work environment through positive relationships with Senior Leadership, Managers, Employees, Facilities and the community
  • Extremely detail-oriented with good organizational skills, able to balance multiple tasks in a time sensitive atmosphere
  • Demonstrate a strong understanding of how data management processes fit into overall procure to pay process
  • Ability to manage multiple requirements and meet stringent deadlines
  • Effective interpersonal skills required
  • Emotional stability is needed to deal with stressful situations
  • Demonstrates strong and effective verbal and written communication skills necessary to interact effectively with internal and external customers as needed
  • Can effectively assess situations, consider alternatives, and choose the appropriate course of action
  • Can articulate and support the Organizations mission, vision, and values as well as departmental goals
  • Demonstrates an awareness of incorporating patient satisfaction into daily work ethic
  • Contributes new ideas, makes helpful suggestions for change in a dynamic work environment
  • Understands the importance of maintaining confidentiality of hospital and patient information at all times
  • Understands the importance of personal dependability by consistently following the attendance policy
  • Can effectively respond to a changing workload while maintaining flexibility as priorities change
  • Demonstrated willingness to perform additional duties when requested
  • Demonstrates Leadership skills and mentors new hires



Education/Experience:
  • Post- secondary education preferred
  • 2-3 years of data management experience required
  • Experience in Supply Chain or Data Management in a healthcare or corporate setting is preferred
  • Experience in the Healthcare industry preferred (Min 2 years preferred)
  • Experience in a Shared Service environment preferred (Min 2 years preferred)
  • Familiar with SRM data maintenance and table structures
  • Lawson MM/FI knowledge for vendor master maintenance
  • Lawson SRM master data maintenance / administration
  • Familiarity of the Procure to Pay process (Requisition to Payment)
  • Advanced level of proficiency in Microsoft Excel and Access
  • Lawson system knowledge desired
  • Experienced and proficient in Microsoft Office required
  • Customer Service experience a plus
  • Specific knowledge of the types/kinds of materials, supplies, equipment, etc. Utilized in a health care environment a plus.

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