AWS Application Support

Alpharetta, GA 30004

Posted: 10/20/2018 Industry: IT/Software Development Job Number: 110117942486

  • 5+ years support analyst experience within an IT environment; providing application or site systems support to level 3 (or advanced support at level 2)
  • MUST have strong AWS Support Experience.
  • Experience being front line with customers (meetings, support matter discussions) is a must
  • Technical skills including high level understanding of software development, network systems, software test
  • Problem investigation and resolution experience in a software environment
  • Multitasking skills
  • Knowledge with VBA, Excel Reporting, SQL Database and XML at a senior level
  • Knowledge of electronic payment systems and relevant security standards
  • Knowledge of and experience with IP networks
  • Knowledge of ITIL service management processes
  • Knowledge of retail systems (particularly in the petroleum industry)
  • Excellent communication skills both written and verbal
  • No restrictions to travel

AWS, Support Experience

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