Implementation Rep

New Hyde Park, NY 11040

Posted: 03/24/2019 Job Number: 285000771871


Job Title: Implementation Representative (Data Entry/Customer Service)

Location: New Hyde Park, NY 11040

Duration: 6 Months Contract

 

Required Education, Experience, Knowledge and skills:

•         Associate's Degree preferred and/or equivalent job experience

•         Minimum of 1 year of experience in a data entry or analytics role

•         Minimum 1 years of experience in a customer facing role (account management, customer service, sales.) Hands on experience working directly with customer/dealers

•         Demonstrated experience working closely with a team environment, working cross functionally

•         Strong organizational and administrative skills with attention to detail. Strong problem solving and decision making skills with the ability to follow through independently.

•         Strong analytical and communication (verbal and written) skills with a strong work ethic able to manage multiple priorities

•         Demonstrated ability to self-learn complex subject matter quickly.

•         Able to identify and implement process efficiencies to meet service targets

•         Highly developed sense of integrity and commitment to customer satisfaction

•         Proficiency in Microsoft Excel, Word is a Plus

•         SalesForce knowledge or experience is a Plus

•         Strong understanding of the auto industry and how a dealership operates. Background in auto sales, operations and/or Dealertrack is a Plus.


Implementation Rep, experience in a customer facing role (account management, customer service, sales.), SalesForce knowledge or experience is a Plus
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