Senior Solutions Engineer – Collaboration

Nashville, TN 37204, TN 37067

Posted: 03/08/2018 Industry: Technical Support Job Number: 5531629

Direct Hire

Nashville, TN

Role and Responsibilities

This position is a part of this company's professional services practice for collaboration technology consulting. As a collaboration practice engineer, you will provide technical consulting services to customers by:
  • Being project lead responsible for designing, documenting, and implementing complex collaboration solutions that adhere to industry best practices
  • Lead and/or support a project team of Solution Engineers in the design and implementation of complex collaboration solutions
  • Utilizing company toolsets to analyze customer environments, and implement solutions to solve complex IT problems
  • Adhering to company procedures and runbooks to encourage repeatable, positive outcomes for the company's customers
  • Supporting company presales efforts where applicable
  • Continuing career development and the pursuit of certifications, in order to provide consulting on the latest technologies
  • Understanding technology market demands as it relates to your area of expertise

Qualifications and Education Requirements
  • Advanced Technical Certifications in Collaboration or other related Technology
  • 5+ yrs. Experience in collaboration solutions
  • 5+ yrs. Experience with Cisco technologies
  • 2+ yrs. Experience in either Route/Switch, Wireless, Cloud, or Security technologies

Preferred Skills
  • Cisco certifications: CCNA, CCNP Collaboration, CCNP Route/Switch
  • Familiarity with designing, architecting, and supporting IP-based telephony technologies (SIP, Telepresence, H.323, PRIs, analog, etc), Cisco Unified Communications Manager, Cisco s suite of Collaboration Applications, and Network standards and protocols (OSPF, EIGRP, QoS, Multicast, PoE, etc.)
  • Preferred experience in delivering IT solutions as a consultant
  • Proficiency in MS Office suite of products (Word, Excel, PowerPoint)

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